Delete Your Account

Delete via the app

  1. Open Entour and go to your profile
  2. Tap Settings (gear icon)
  3. Tap "Delete Account"
  4. Confirm the deletion when prompted

Delete via email

If you don't use the app - for example if you only registered for an activity on events.entour.dk - or cannot access it, send an email to the address below with the subject "Account Deletion Request". Please send it from the email address linked to your account, or include that address so we can verify the request.

support@entour.dk

What gets deleted

When you delete your account, the following data is permanently removed:

  • Your profile information (name, email, profile picture, bio)
  • Activities you created
  • Your messages and chat history
  • All associated account data
  • Your activity registrations

Some technical logs (such as server logs and email delivery logs) may be kept for a short period after deletion, as described in our Privacy Policy.

Processing time

Account deletion is processed immediately when done through the app. Email requests are processed within 7 business days.